Testimonials

“I initially engaged Home Care Assistance to provide my mom with a way to get out and about to do fun things, and to get to her doctors’ appointments. The night before a scheduled dental visit my mom fell. It became obvious quite soon that she would require 24 hour assistance. Home Care Assistance immediately rose to the task, and provided her with AMAZING caregivers. Her condition did not improve, and we realized that the end was likely not far off. Mom’s biggest wish was to not be taken from the home she loved; to be able to go in peace in her beloved surroundings. I had promised her that we would do whatever was necessary to make that happen. That period was a terrible and stressful time. I honestly don’t know how I would have handled it without the loving folks at HCA. Words are insufficient to describe my gratitude. Everyone I encountered was top notch, and they made my mom’s final weeks as good as could be. I cannot recommend Home Care Assistance heartily enough. They’re quite simply the best.”
— Kealy R.

“My mother first contacted HCA when she needed some part-time assistance getting around her home. Within days of the first contact it was necessary to have them start 24/7 for what we thought would be a time of recovery – but which turned into the remainder of her life. My family could not have been more fortunate that mom discovered HCA when she did and that they were there to care for her. This is not a company where the ownership or staff is impersonal, disconnected. This is a company where they treat all of the clients (and families) like they were THEIR family. We could not have asked for a more loving, kind, professional group as those who cared for my mother – right up to her last moments. They were there throughout it all – making her laugh, and keeping her happy. They reported to us so that we were all aware of what was going on, they interacted with Hospice when we could not, they took mom anywhere she needed to go, they just did everything that they could to make her life worthwhile. On the business end of things they worked with us to make sure that we were getting the most economical care possible and their business papers were always in order, prompt, and easy to understand. While we know that home care is not the easiest decision to make for a loved one, I cannot do anything but recommend Home Care Assistance, applaud their work. And thank them for all they did for my mother and for us throughout the time we spent together.”
— Maggi K

“It’s never easy to realize that your family needs more help than the family can provide on its own, and the decision to reach for outside support can be difficult. In 2006, my mom was diagnosed with Parkinson’s disease. My parents live in a house on their own and for the past five years, I watched my mom’s mobility and level of independence steadily decrease, and my dad’s levels of stress and responsibility significantly increase. My sister and I looked into several home care organizations and ultimately, decided upon Home Care Assistance. We were impressed with their balanced approach to care, and their thorough and genuine efforts to get to know my mom and find a Caregiver best suited for her needs. Home Care Assistance has been a huge source of support for both my parents. With the help of her Caregiver, my mom can participate in the activities she loves without needing to depend on my dad to accompany her. My dad can now enjoy some relaxing time on his own. In many ways, Home Care Assistance has given my parents a part of their life back. It has been such a relief knowing that they are in such safe and professional hands.”
— Sessional Instructor, Dept. of Counselling Psychology, UBC